Osseo Group's registered name is Osseo Dental Pty. Ltd., and our ABN is 23 149 932 516. ("we", "us", or "our") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (osseogroup.com.au), use our in-clinic demo booking service, and access our customer portal/store. By using our services, you consent to the data practices described in this policy.
Collection of Your Information
We may collect personal information about you in various ways. The types of information we may collect include:
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Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you register with our website or book an in-clinic demo.
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Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
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Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from our store.
Use of Your Information
We use the information we collect about you to:
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Facilitate and manage your registrations.
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Process payments and refunds.
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Send you emails regarding your account or order.
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Enable user-to-user communications.
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Increase the efficiency and operation of our website.
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Perform other business activities as needed.
Disclosure of Your Information
We do not share your personal information with third parties, except as necessary to provide you with our services or as required by law. This includes:
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By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
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Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Access to Your Information
You may access and update some of your information through your account on the customer portal/store. You are encouraged to review your personal information periodically to ensure that it is correct and up-to-date.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at support@osseogroup.com.au