When it comes to purchasing Shining 3D products, we know you have choices. But our customers choose us because we offer unmatched expertise, reliability, and comprehensive support that truly sets us apart from other distributors. Here’s why buying Shining 3D products from us is the best decision for your practice or lab.
Unmatched Experience
We’ve been with Shining 3D every step of the way, starting with their first dental model and impression scanner. Our longstanding relationship with the brand means we understand their journey, the evolution of their technology, and the challenges faced by dental professionals like you.
Our familiarity with Shining 3D’s products isn’t just about longevity—it’s about the trust we’ve built with our customers and the manufacturer alike. With our experience, you can feel confident that we’ll always recommend the right solutions for your needs.
Skilled and Certified Support
Our commitment to excellence goes beyond just selling the products—we live and breathe them. Every member of our sales team is trained as a Shining 3D application engineer. When you contact us for advice or technical support, you’re speaking to someone who genuinely understands the equipment and its applications.
We also use Shining 3D products ourselves. This hands-on experience ensures we provide real-world solutions tailored to your needs. Whether it’s troubleshooting, optimising your workflow, or answering questions, we’re here to help with the expertise you deserve.
Authorised Repair Services and Reliable Availability
We’re not just a distributor; we’re an authorised repairer of Shining 3D hardware. This means you can rely on us for fast, reliable repairs performed by certified technicians who know the equipment inside and out. We offer both remote and in-person support, so help is always close at hand.
To minimise downtime, we maintain a robust stock of repair parts and consumables, including resin, tanks, and HighAccuracy Coded Scanbody kits. With these items readily available, you’re never left waiting long for repairs, materials, or replacements. We prioritise keeping your operations running smoothly and efficiently.
Full Workflow Integration
When you purchase from us, you’re not just buying a scanner or printer—you’re accessing the full integrated workflow of Shining 3D. From scanning and designing to manufacturing and finishing, we offer comprehensive support to ensure you get the most out of your investment.
Our ability to provide end-to-end solutions ensures that you’ll have everything you need to create seamless, efficient, and high-quality results. This integration means less time wasted on troubleshooting and more time focusing on delivering the best outcomes for your patients or clients.
Driving Product Innovation Together
Our long-standing relationship with Shining 3D is built on respect, collaboration, and service. We are proud to be part of every R&D user acceptance meeting, providing valuable feedback to ensure products are thoroughly market-tested and refined before launch.
We actively feed back and test all customer feature requests to ensure the software develops, improves, and grows to meet market needs. This unique partnership means your suggestions and challenges are heard, understood, and integrated into the product lifecycle. Only Osseo Group, with our deep relationship with Shining 3D, can deliver this level of influence and support.
Why Settle for Less?
With so many distributors out there, it’s tempting to shop around for the lowest price or quickest delivery. But with us, you’re investing in more than just a product—you’re investing in peace of mind. Our decades of experience, skilled support team, authorised repair services, and commitment to integrated workflows ensure you’re always getting the best value and support for your business.
Choose us, and you’re not just purchasing a Shining 3D product—you’re gaining a partner dedicated to your success.
Contact us today to discover how we can support your workflow and help you achieve seamless efficiency. With our expertise, repair services, stock of consumables, and dedication to innovation, we ensure you’ll always have the tools you need—when you need them.
Book an in-clinic demo or connect with one of our digital product specialists today. Click HERE to find their contact details or HERE to book a demo and take the first step towards optimising your practice or lab. Let’s build your success together.